Troubleshooting

We know your time is valuable. That’s why our licensed and bonded technicians arrive promptly to service your appliances. Most repairs can be scheduled the same day or within 24 hours.

We’ve been voted Best of Omaha Appliance Repair seven years running. Our in-house, EPA-certified technicians provide bonded and insured service backed by warranties. With over 30 years of experience, we’ve built a reputation for reliability and professionalism across Omaha and Council Bluffs.

Most refrigerators last 14–17 years. However, regular maintenance and timely repairs can extend their lifespan. Addressing minor problems quickly prevents costly breakdowns.

Refrigerators should be set around 37°F to keep food fresh without wasting energy. Freezers should be set to 0°F, which ensures safe long-term storage and prevents freezer burn.

Leaks often happen when the condensation drain hose becomes clogged with ice or debris. This blockage causes water to pool inside or around the appliance. Our technicians can clear the hose and prevent further damage.

Several issues can cause cooling problems—dirty condenser coils, defrost system failures, or faulty fans. If you hear no fan noise or see frost on the back wall, it’s best to schedule professional service.

Make sure the refrigerator is plugged in. Check your circuit breaker or fuse. If in doubt, run an extension cord to another outlet and call for service.

Remove kick plate under doors and vacuum the condenser coil. Listen and watch for air movement at bottom of refrigerator.

• No fan noise -call for service.
• Was the fresh food or freezer door left ajar?
• Push door switch, make sure light is turning off when door closes.
• Look for frost on back wall of freezer.
• If frost is present, system has a defrost problem. Call for service.

Push in the switch in the door to see if the fan comes on. If the fan runs, the problem is just the light. Replace or tighten the bulb. If the fan does not come on, call for service.

Hearing sizzle and popping sounds when all else is quiet in the refrigerator means you are in defrost cycle and all is normal.

If ice is present on freezer floor, your defrost drain is clogged and frozen. Remove ice from freezer floor and flush drain with hot water.

Gas and electric ovens typically last around 15 years. Microwave lifespan varies: budget models last about five years, while higher-end units may last up to 10 years.

A properly functioning microwave heats food evenly within the recommended time. Strange noises, power failures, or error codes are signs you need repair.

Moisture is common when cooking foods with high water content. However, proper ventilation is key. Make sure air vents aren’t blocked, and avoid covering the interior with plastic wrap.

Yes, in many cases. Gas ovens click when igniting the flame, while microwaves and electric ovens may click due to vents, timers, or metal expansion as they heat. Persistent loud noises, though, should be checked by a professional.

If your dryer runs too long, start by cleaning the lint filter. Other causes include worn belts, defective coils, or damaged seals. A technician can pinpoint the issue quickly.

Common reasons include a broken belt, faulty door switch, or motor problems. Our certified Omaha technicians can inspect your dryer and perform the necessary repairs.

An off-balance washer often results from unevenly distributed laundry or unlevel feet. If left unchecked, it can cause serious damage. Leveling the washer or redistributing clothes usually helps.

First, check that the water supply is turned on and hose screens are clear. If the problem persists, the issue could be with valves, the water source, or internal components that require professional repair.

• Check circuit breaker or fuse
• Make sure washer is plugged in
• Lift lid and close again (may reset off balance switch)
• Check that selector buttons are pressed firmly
• Make sure tub is centered and not leaning to one side

• Redistribute clothes evenly around the agitator
• If not level, lift back of washer 4, then gently set on floor

• Check screens on hoses for restrictions. (Especially if you have water softener).
• Is water on?
• If rust, comes from lid or tub, may need new washer. It can also be caused by your water source.
• If grease, check for possible pen, crayons, etc… It can also be caused by chemical reaction by detergents and softeners.

• If rust, comes from lid or tub, may need new washer. It can also be caused by your water source.
• If grease, check for possible pen, crayons, etc… It can also be caused by chemical reaction by detergents and softeners.

• Turn off faucets. Service required.
• Recommend rubber hoses to be replaced with burst-proof stainless steel braided hoses. (Your ServiceOne technician can do this for you for a nominal fee.)

Long cycles can result from faulty heating elements or control boards. Sometimes, water simply isn’t reaching the right temperature. A professional can test and fix the heating system.

Yes. Regular maintenance prevents breakdowns. Cleaning filters, deodorizing the unit, and checking water pump performance keeps your dishwasher efficient and odor-free.

White spots are usually caused by hard water, detergent issues, or incorrect water temperature. You can use vinegar during the rinse cycle for a temporary fix, but a water softener or rinse aid may be needed for long-term results.