Privacy Policy – ServiceOne Heating, Cooling, Plumbing & Electrical Omaha
At ServiceOne Heating, Cooling, Plumbing, and Electrical, protecting your privacy is a priority. We’ve served Omaha and Council Bluffs for over 30 years, earning trust through professional service, certified technicians, and community commitment. That same dedication extends to how we handle your personal information.
This Privacy Policy explains what data we collect, how we use it, and the steps we take to keep your information safe. By using our website or services, you agree to the practices outlined here.
What Data We Collect and Why
To provide reliable service in Omaha and surrounding areas, we may collect basic personal details such as:
- Name, phone number, email address, and mailing address
- Opt-in data if you sign up for text or email communication
We collect this information to schedule appointments, provide service updates, and improve your customer experience. We only retain your information as long as necessary to deliver the services you request.
All collected data is protected with industry-standard security measures to prevent loss, theft, unauthorized access, or misuse.
Messaging and Communication Disclosure
ServiceOne may send text messages or emails for appointment reminders, service updates, or limited marketing. Message frequency may vary, and data rates may apply.
- To opt out, reply STOP to any message or follow instructions in emails.
- To get help, reply HELP, call us at 402-593-1111, or email solutioncenter@serviceone.com.
Once you opt out, you will no longer receive messages. For details, please review our Terms & Conditions.
Links to Other Websites
Our website may include links to third-party sites. Please note that ServiceOne is not responsible for the content, policies, or practices of these external websites. We encourage you to review their privacy policies before sharing personal information.
Use of Service Providers
To deliver the highest-quality appliance repair, plumbing, electrical, and HVAC services in Omaha, we may work with trusted third-party providers. These partners help us:
- Facilitate or perform services on our behalf
- Analyze how customers use our services
- Improve the customer experience
These providers may have access to your data but are required to keep it confidential and use it only for authorized purposes.
Cookies and Website Data
Our website uses cookies—small files stored on your device—to improve performance and personalize your experience. Cookies help us understand how you interact with our website and allow us to enhance your browsing.
You can choose to accept or refuse cookies. Refusing cookies may limit some features of our site.
Your Control Over Your Data
You have full control over the information we collect. At any time, you may:
- Request to see the data we have on file for you
- Correct or update your information
- Ask us to delete your data entirely
- Express concerns about how your data is being used
To exercise these rights, contact us directly at the phone number or email listed on our website. If you decline to provide information, some services may not be available. Continued use of our site is considered acceptance of our data practices.
Our Commitment to Omaha Customers
As a locally owned and operated company, ServiceOne values the trust Omaha families place in us. From earning Best of Omaha Appliance Repair awards to providing bonded and insured service, we strive to deliver security both in our services and in how we handle your data.
Your privacy and peace of mind are as important to us as keeping your home’s systems running smoothly.
Contact ServiceOne in Omaha
If you have questions about this Privacy Policy or how we handle your information, we encourage you to reach out.
Call us at 402-593-1111 or email solutioncenter@serviceone.com for immediate assistance.
ServiceOne Heating, Cooling, Plumbing, and Electrical is proud to serve Omaha and Council Bluffs with trusted service, certified technicians, and a commitment to protecting your privacy.